IT Support Operations Specialist (Contract) - Nambo, Bogor

Join Metrodata, a leading IT solutions provider in Indonesia, as our IT Support Operations Specialist in Nambo, Bogor. In this contract role, you will play a critical part in ensuring the seamless operation and maintenance of our IT infrastructure. As part of our dedicated IT team, you will handle a wide range of tasks, from troubleshooting hardware and software issues to providing technical support to our employees. This is a unique opportunity to work with a dynamic team and contribute to the success of a company that is at the forefront of the IT industry in Indonesia.

In this role, you will be responsible for monitoring and maintaining our IT systems, ensuring that they are running smoothly and efficiently. You will work closely with our development and operations teams to ensure that our systems are always up and running, and that our employees have the tools and support they need to do their jobs effectively. This is a challenging and rewarding role that offers the opportunity to work with the latest technologies and to make a real difference in the way our company operates.

If you are a skilled and experienced IT professional looking for a new challenge, then we want to hear from you. Join us at Metrodata and take the next step in your career as an IT Support Operations Specialist in Nambo, Bogor.

📋 Tanggung Jawab Pekerjaan

• Monitor and maintain IT infrastructure, including servers, networks, and workstations.
• Provide technical support to employees, helping them to resolve hardware and software issues.
• Install, configure, and maintain IT systems and applications.
• Conduct regular backups and disaster recovery tests to ensure data protection.
• Collaborate with development and operations teams to ensure the smooth operation of IT systems.
• Document IT processes and procedures to ensure consistency and efficiency.
• Stay up-to-date with the latest IT trends and technologies.
• Provide training and support to new employees on IT systems and tools.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Minimum of 3 years of experience in IT support and operations.
• Strong knowledge of IT infrastructure, including servers, networks, and workstations.
• Experience with ITIL framework and best practices.
• Familiarity with Windows Server, Active Directory, and other Microsoft technologies.
• Experience with VMware, Hyper-V, or other virtualization technologies.
• Experience with network protocols and troubleshooting.
• Strong problem-solving and analytical skills.

🛠️ Keahlian

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